Studio 2Shey (2Shey Creative) Refund & Cancellation Policy

At Studio 2Shey (2Shey Creative), we aim to deliver high-quality services and ensure our clients are satisfied with the final outcome. However, we understand that situations may arise where a refund or cancellation is necessary. This Refund and Cancellation Policy provides an overview of our procedures. For specific details, please refer to the Terms and Conditions or your service contract.

Project Cancellation by the Client

If you wish to cancel a project, please notify us in writing at info@2shey.com as soon as possible. The cancellation terms, including any applicable fees, will be outlined in your service contract.

  • Before Project Commencement: If the project is cancelled before work begins, you may be entitled to a full refund of any deposit paid, minus any administrative fees.

  • After Work Has Begun: If the project has started, refunds will be based on the percentage of work completed at the time of cancellation. This is further defined in the Terms and Conditions and your service agreement.

  • Completed Work: Once a project is completed and delivered, no refunds will be issued.

Cancellation by Studio 2Shey (2Shey Creative)

We reserve the right to cancel any project or service if the terms of the service agreement are not met, including non-payment or breach of contract. Specific terms related to cancellations by Studio 2Shey are outlined in the Terms and Conditions and your contract.

Refunds for Services

Refunds for services provided will be handled in accordance with the Terms and Conditions and your individual service agreement. For certain services, including website design, branding, and social media management, we will work with you to address any concerns and revise the deliverables as needed.

  • Website Design & Branding: Refunds will not be provided after final approval and delivery of the project.

  • Social Media Management: Refunds are not issued once the service has commenced. However, you may cancel the service with 30 days' written notice, in which case you will be billed for the work completed up until cancellation.

For detailed information on refunds, please consult the Terms and Conditions or your service contract.

Refund Process

Refund requests should be submitted in writing to info@2shey.com. If a refund is applicable, it will be processed within 14 business days. Refunds will be issued to the original payment method unless otherwise agreed.

Additional Terms

Specific terms regarding late payments, project delays, and changes to the scope of work are outlined in your contract and the Terms and Conditions.

Contact Us

For any questions about this Refund and Cancellation Policy or if you need further clarification on specific terms, please reach out to us:

Studio 2Shey (2Shey Creative)
Email: admin@2shey.com
Website: https://www.2shey.com

By engaging with our services, you acknowledge that you have reviewed and agreed to the Terms and Conditions and service contract, which contain the full details of our refund and cancellation procedures.